The focus of product stewardship programs in many companies has been addressing compliance requirements imposed by various global laws. As these programs mature, these companies realize greater value can be achieved by aligning product stewardship efforts within the businesses. Engaging the businesses allows for greater focus on product development and working with the customers in the use of products. Performance metrics shift from compliance to cost of product sold, increased sales and customer satisfaction. Product stewardship becomes an integral part of the business and supports the advances with new products and markets.
1 Contact Hour
John Harris, Global Product Stewardship Coordinator, Eli Lilly & Company